Every BATA products is thoroughly inspected
and tested before leaving the factory. It is warranted to be
free of defects from workmanship and materials for the
period of five years from the date of original purchase.
Should any trouble develop during this five
year period, the machine or parts of it, may be returned to
the factory, freight prepaid by customer, for inspection and
repair or replacement.
If a part of the machine is deemed to be
defective, it will be replaced. If the defect occurs
within the first 2 YEARS, the part will be replaced free
of charge. If the defect occurs after the first 2 YEARS, the
defective part will be replaced, and the value will be
prorated on "wear-and-tear" parts. For example, if the
machine is one year old, the defective part will be replaced
at no charge. If the machine is 2 ½ years old, the part will
be replaced at the prorated amount (1/2 the list price
because 1/2 of the 5-YEAR warranty has been used up).
On all non-"wear-and-tear" parts, the part will be replaced
or repaired free of charge.
If inspection shows that the necessary
repairs are due to damage rather than defect, replacement
parts and labor would not be covered under the warranty, and
standard labor and replacement costs, as well as return
freight costs, would be charged to the customer.
It is our standard policy to require that
the defective part be returned before a replacement is
issued under warranty.
This warranty does not apply where:
Repairs have been made or attempted by
others without authorization.
Repairs are required because of normal
wear and tear.
The product has been abused, misused, or
Alterations have been made to the
Non-Commercial products have been used
for commercial use.
BATA reserves the right to authorize
warranty service or repairs to be done by others.
Authorization must be obtained by BATA before any repairs
are made or attempted by anyone other than BATA.
Commercial Use of our Products
BATA products that are not labeled as
"Commercial Grade" are not intended for commercial use. The
warranty for non-commercial products used for commercial
purposes is One Year.